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All exchanges are only applicable within 14 Days after the order delivery date.
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Contact our Customer Support team at 021 37133266, on WhatsApp +92 301 6747453, or via email at cs@edenrobe.com
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Customer support is only available Monday to Saturday, from 10:00 AM to 6:00 PM (PST).
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Exchanges are also accepted through our Online Exchange Form.
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Any queries received after the specified timeline will not be entertained.
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Exchange will be accepted only if the products are returned in an UN-USED. condition with the tags intact and in their original packaging.
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Items will be exchanged at the current selling price.
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Original receipt or invoice is required for all exchanges.
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Online orders can be exchanged through any nearby store.
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If you receive a damaged, incorrect, or defective product, edenrobe will cover the return shipping cost.
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Items purchased at 50% off or above cannot be exchanged or returned.
