Call us 0213-2566633

 

FREE DELIVERY on Orders Over Rs.2000/-

Worldwide Delivery* T&C Applied

CASH ON DELIVERY

HOW DO I PAY CASH ON DELIVERY (COD)?

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ARE THERE ANY ADDITIONAL CHARGES FOR CASH ON DELIVERY FOR E.G. CASH HANDLING CHARGES?

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In how many destinations is this service available?

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If there are multiple items ordered, will they be delivered at the same time? If not, then will the payment be in portions or otherwise ?

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Do shipping charges vary with the weight of the order?

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How many times will the courier agent attempt to deliver my order in case I am unavailable to receive it?

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DELIVERY OF ORDER

What is the delivery time ?

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What could be the reasons of delayed delivery of my order?

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What are the delivery charges ?

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Is there any possibility of splitting the order in case of un-availability of part of the order ?

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How do I check the delivery status ?

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PAYMENTS

How shall I make a payment ?

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Is it safe to use my credit/debit card to make payments ?

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Can I make payment in cash ?

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Section 4

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SHIPPING

Does the price of the order include shipping ?

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What are the shipping charges ?

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Is every item eligible for international shipping ?

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How much time do you take to ship internationally ?

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Does the order shipped abroad include any additional duties or taxes?

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Section 4

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What manner of shipping do you use?

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Account Creation

How do I register myself ?

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What if I forget my password, how will I retrieve it ?

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How can I update/edit my account details ?

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Is there any verification code to get the order through ?

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How will I view my order details and history ?

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Do I need to keep my account information up to date ?

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How do I know that my order has been confirmed ?

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Can I order a product that is out of stock ?

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How can I update/edit my shipping or billing address details ?

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What are the benefits of signing up with you ?

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PRICING

Are the prices mentioned on your website for stitched and un stitched suits ?

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How will I know how much my order costs ?

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In what currency are the prices displayed in ?

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Is the pricing policy the same as retail stores ?

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Are your prices negotiable ?

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Placing The Order

How can I place an order ?

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How can I check the status of my order ?

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Can I cancel my order ?

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How do I complete or check out of an order ?

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How will I know that you have received my order ?

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Can I add items to the existing order ?

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From where can I place my order ?

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Can I pre-order an item ?

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RETURNS/EXCHANGE

What is your return or exchange policy ?

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If there is any defect in the order what would be done next ?

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In which cases are returns not possible ?

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Can I return part of my order ?

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